Tag: Marketing

 
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Newbies Tips, Definitions, Download pages, and E-books

Here are two of the most common questions from Newbies. One is technical the other is Marketing related.

IS A….

COMPUTER: That thing thatís really clever but doesnít understand anything you tell it to do! It looks like a TV, but if you spend enough time in front of it, you will make money from it.
ISP: Internet Service Provider
SERVER: A computer that stores web page files and makes them available to the internet.
DNS: Domain Name Server, The address of the server, it looks like this ###.###.###.### or this, NS1.XXXXXXXX.COM (XXX = a word, and ### = a number)
DOMAIN:Is a unique set of characters used to identify a piece of cyberspace. These characters are called a ëDOMAIN NAMEí, NO TWO CAN BE THE SAME. They look like MMM.XXXXXX.com/net/web,etc..( MMM = www)
PARKED DOMAIN:A Domain name that has been registered but hasnít been HOSTED.
HOSTING: The service that provides a SERVER for a DOMAIN.

So we can see that a DOMAIN can be HOSTED on a SERVER and then files can be added to the ëDOMAINí and this will give you aÖ..

WEBSITE: All the files hosted on a server and are available on the internet using the unique ëDOMAIN NAMEí
WEBPAGE: Any ONE of the Files (pages) on a WEBSITE they each have an NAME that comes after the DOMAIN NAME. Like this; MMM.XXXX.com/NAME
URL: The address of any WEBPAGE
HTML: Is the base language from which web pages are made.
SOURCE CODE: Is HTML

Here are two of the most common questions from Newbies. One is technical the other is Marketing related.

How do I make my hyperlink open in a new window and why do I want that to happen?

HEREîS HOW in response to a question I received recently about creating a ëDownload pageí
It answers the above questions and gives some other valuable tips.

TIP #1
Hi, I clicked on your XXXXX link and found that it worked fine. However, it loaded the XXXXX page in the same window as yours, so I was taken away from your download page, very inconvenient for someone trying to download.

To fix it do this: Add ìtarget=_blankî into the code after the URL. Make sure you save your original page first and work on a copy, then when your copy is done upload it and test it, then save it as the original on your desk top, then upload the new original to your server. Done!

(In this example I use [ ] instead of V brackets, to make this publishable.)

Tip #2

Hereís a friendly way make prospects SAVE YOUR EBOOK full of your links on their computer.
If you don’t do this they might just look at the ebook in their browser and then close it. You will have lost them maybe for ever, but if you made them save it onto their hard drive; you will always get another chance, even if they remove themselves from your mailing list. The links are still in the E book on their computer, and who knows when they might open it again and go click!

HEREíS HOW: Just use this as a guide.

Step Two: “NAME OF THE EBOOK” ëRight Click Hereí and select ‘Save Target as’ or ‘Save Link as’ (Mozilla) option from the pop-up window to download the eBook. Then Save the eBook to a location on your hard drive where you can easily find it. Make a note of the location that you’ve saved it to so you can easily access it again in the future.

NOTE: Add the “target=_blank” code to the “right click here” link, so that if they just left click and load to their browser at least your download page (with a link back to home) is still on their desk top!

WHY HAVE LINKS OPEN IN A NEW WINDOW?

Adding “target=_blank” to all links on a home page will keep the home page on the prospects desk top for as long as possible this will increase the chances of a sign up!

WARNING!!! DONíT use the code to open a new window on links back to your home page this will just annoy people.
Below, is a complete template for a typical download page. I have used ëí to indicate the hyperlinks. You should use ìtarget=_blankî on all links except the one that takes them home.

TEMPLATE

Step One: You will need XXsoftwareXX to read the E-book. If you do not have it installed on your computer, Please ëCLICK HEREí to get the software.

Step Two: “NAME OF THE EBOOK” ëRight Click Hereí and select ‘Save Target as’ or ‘Save Link as’ (Mozilla) option from the pop-up window to download the eBook.

Step Three: Save the eBook to a location on your hard drive where you can find it easily. Make a note of the location where you saved it, so that you can easily access it again in the future.

More info’s and free registrations (restricted to pros), please join our live seminar

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PDF to Success while Selling E-books

Learn why giving away PDF’s can boost your Ebook website sales.
Having a successful online E-book business means more than just selling E-books. It means giving the customer great value, great quality, and gaining their trust by giving away valuable information in free PDF files.

So, what is a PDF file? A PDF file is a computer file type that stands for portable document format. Essentially it gives people a free way to share articles and documents, so that everyone can read them on any type of computer. Youíll need Adobe Acrobat Reader to read PDFís. Nowadays most people have this free reader already installed on their systems. PDFís also offer the advantage that they are indexed by search engines, as they look at PDFís as more valuable than web content. So, it is likely that the more PDFís you have, the easier it will be for customers to find your site.

By giving away free PDF files that contain valuable information, you automatically build trust into your products. Your prospective customers will very likely have to pay for the information in your PDFís elsewhere, so they feel that they are getting a deal. Furthermore, PDFís help to potentially mass market your website, because they are free to be passed around. PDFís can be emailed and distributed around the internet, so if there is valuable information in them, it is highly likely they will spread like wildfire, through emails, groups, chat rooms and web forums. This viral effect of PDF distribution has a huge potential to help drive tons of traffic to your website.

Lastly, try using the concept of delivering more than your product promises. After one has purchased your product, offer them an unexpected free PDF that includes information that has high value. This will build in greater customer satisfaction and people will likely spread the word.

Wishing you Success!

More info’s and free registrations (restricted to pros), please join our live seminar

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Be Imaginative

Whatís the easiest way to kill a great ad campaign before it even begins? Take it too seriously. Advertising is not rocket science. You shouldnít need a degree in the physical sciences to create or understand an ad.

And you should never, ever, under any circumstances, kill an ad because it is not literal enough. On the contrary, if you find your ads are too literal, you should destroy them all and start fresh.

Are Volkswagens flawed pieces of junk? No, but an ad with the headline ìLemonî gets your attention, doesnít it? It makes you want to read the story, which goes on to explain how the particular car shown in the ad would never be driven because VW cares so much it weeds out the lemons so you never get a bad car. Think what an opportunity would have been missed if the folks at Volkswagen had taken that headline too literally.

Think about it from this angle. Why do people read an ad or watch a commercial? The majority do so because they find them entertaining and informative. If your ads are all information and no entertainment, youíve wasted your budget.

This is not to say that an ad should be created purely for entertainment purposes. Again, a great ad is both entertaining and informative. The entertainment value should be derived from a feature of your product or brand. In other words, what youíre selling should be the star of the show. Sounds simple enough, but it is often hard to strike the right balance. Thatís what makes advertising so fun.

How much information does your audience really need? What kind of story will they find entertaining? These are questions that should be asked and answered early on so that when you finally are presented with an ad or a campaign, you can judge the work according to these preordained guidelines.

A good campaign will reach your target audience and talk to them on a personal level. This has a valuable effect on your sales and reputation. A great advertising campaign will do more than that. It will create a buzz outside of your target audience.

Apple Computerís ì1984î commercial ran only once. But it is still one of the most talked about commercials because it was rebroadcast on every major news show and written about in every major newspaper for weeks and months. And none of this cost Apple anything more than a single TV buy.

Itís worth noting that Appleís Super Bowl commercial helped make the company a household name and created unbelievable demand for the new Macintosh computer-yet the ad never showed the product or explained any details about it.

BMWís Mini Cooper was one of the first cars to be introduced in the United States with no TV advertising. Blasphemy! Instead, they bolted the Minis to the roofs of SUVs and drove them around major cities. They created tongue-in-cheek billboards, interactive print ads and great guerrilla promotions. Most importantly, they created a waiting list of customers who couldnít wait to get a Mini.

Companies that think bigger become bigger. Itís a self-fulfilling cycle. If you just think like a local operation, you might miss the opportunity to expand regionally, nationally, or even internationally. Your advertising campaign should reflect the direction of your companyóeven if youíre not yet there.

Challenge yourself and your agency to think bigger

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The magic price to market your ebook.

Have you ever wondered why all those products on TV all cost $19.95? How about why used car dealers…excuse me, “preowned” car dealers offer $199 down $199 a month?

It’s an often used and very successful marketing concept. The idea is that certain numbers set off alarm bells in a buyers mind and by shaving a penny or two off the price we can avoid these alarm bells. A person will wrinkle his brow and wonder if that fancy kitchen gadget is worth $20, but he will be franticly dialing the phone credit card in hand for the low low price of $19.95. What a bargain.

Believe it or not sales figures seem to support this idea. Shave a few pennies off the round dollar amount and people are more likely to buy from a TV ad, however this doesn’t work in all forms of marketing.

When buying in person people appear to prefer round numbers. For instance. I have a friend who sells knockoff tennis shoes at flea markets. Don’t laugh. He quit his regular job because he makes more in a weekend at the flea market than he did in a 40 hour week.

Anyway he dicovered that the magic price for knockoff tennis shoes at a flea market is $20. Any more and buyers huff and go “I might as well go to the shoe store for these prices.” Any less and they question the quality of the shoes, Look them over again and agian, then walk away without buying.

I won’t make a value judgement about peoples’ behavior. The object is to make sales, not judge your customers right? The simple fact is for every product and service there is a magic price that a customer will readily pay with almost no selling on your part.

I won’t even try to guess why, but for ebooks that price appears to be $7. You have probably by now seen the rash of $7 dollar ebooks everywhere. On marketing web sites and blogs and all over the web. For some unknown reason $5 is too low and 8$ is too high.

Does it really matter why? As marketers we don’t need to question why. We find what sells and stick with it until it doesn’t sell anymore.

If the public will pay $7 without flinching who am I to question them?

Maybe it’s because $5 is not a lot of money these days. So if it cost $5 it must not be any good or it would cost more. But then $10 is double digits. Hold on here $10, I could get two fast food lunches for that.

Okay, I am guessing why, but the point is, $7 is the magic price for an ebook. At least for now it is.

More info’s and free registrations (restricted to pros), please join our live seminar

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Guerilla Versus Gorilla – Small Companies Can Win

We make our living as guerillas not the bad kind, but more of a freedom fighter. By using the term ‘guerilla’ I mean EMJ (now a division of SYNNEX) fights for business against big gorillas (other distributors) in the field. Our competitors are almost 100 times our size; EMJ is a Canadian-based, $165 million per year distributor. We have made an operating profit for the past 80 consecutive quarters. So even though we are up against the big gorillas as a distributor, we must be doing something right.

If you are in a business where some of the competitors are much larger, you may be able to benefit from using guerilla tactics. The principles of running a guerrilla organization differ from running a gorilla organization. As a guerrilla, we hide from our competitor; we do not try to crush them. I even go so far as to examine what they do well and let them do it. At the same time, I look for under-serviced markets and get to these markets fast.

A gorilla takes all competitors head on, trying to crush the competition. Sometimes this takes the form of a price war. Sometimes it takes major prolonged, drawn-out investment. This works as long as you are the same size, or larger than the competition. Even then, such a long battle can sap power and ultimately profits.

Companies that die often believe they were gorillas. It is certain death for a business to fight gorillas unless they can withstand the siege. Any time we hire someone with a gorilla-company background, we watch and coach that person to make sure they are indoctrinated with the appropriate tactics. We have to make sure they understand out business model.

My 8 favourite guerilla tactics are:

1 Act fast. I use my company’s size for my advantage. I can act lightning fast. In the computer business, this is a huge asset. Things change so rapidly that moving fast and being first to market is a huge advantage. Larger companies do not react quickly. Develop a reputation for being first it gets the attention of customers.

2 Welcome smaller opportunities. Gorillas tend to say ‘no’ to manufacturers who don’t think they can do significant volume with. But a small opportunity rejected by a gorilla can be a very profitable opportunity for a guerilla. For EMJ, a million dollar per product line is an opportunity big enough to get the attention of my first string. In your business, look for the right-sized opportunity for you. Frequently, it is the smaller opportunity that has the best promise. The gorillas will leave you alone. There is always a right-sized opportunity for a company of any size. Knowing your rightful place in the market can help you to thrive.

3 Get focussed. Higher focus means we know more, stock more, and sell more product of fewer manufacturers. The smaller our product listing, the more powerful we become. We know a lot about a little. That means we know the products we sell better than a gorilla, and we become a sales tool for the reseller, not just an order-taker. Could you become more focused and specialized in a business area by giving up on a part of your business?

4 Be more flexible. We can adapt more easily to our customers and suppliers. We try not to be ruled by policy. The bigger a company gets, the more likely they are to have policy and some of it is required. As a small distributor, we can be more flexible. Are there areas that your competition is ignoring that by being more entrepreneurial, you can capitalize on?

5 Be smarter. This sounds too simple, almost embarrassing to write. Since we are smaller, we can look at the business we do more carefully and make sure it makes good business sense. We don’t pick up another manufacturer just to increase the size of our line card. That’s just not good business sense for us. That’s the way we have to think and so should you.

6 Lower your overhead. For some reason, most companies seem to choose more expensive offices and furnishings as they grow. This expectation tends to increase costs in all areas of the company that distribution, at current margin levels, can ill afford. At EMJ, we buy quality used furniture. We are on the outskirts of Guelph where the cost of land and taxes is less. Our capital base is even high enough that our cost of capital is less than some of the gorillas. Are there areas that you can be lower overhead than the gorillas in your field? Costs always add up on the bottom line.

7 Foster staff loyalty one major advantage guerillas have over gorillas is the ability to attract, motivate, and keep good people. Primarily this is because guerillas can be more flexible, easier to work for and give people more of a sense of accomplishment because what they do contributes more directly the company’s bottom line. I have always found there to be great power by being smaller and treating my people with respect and not just as numbers. Gorillas can try to do this but it is tough for them to copy you.

8 Just BE a gorilla. We like to enter market areas that we can dominate and specialize in. We may not be the biggest but in certain specific niches, we dominate. As long as we are the biggest in an area, we can act the part. We can under-price and over-service the competition forever. Anyone who enters our markets learns that it is expensive and often impossible to unseat us.

9 Be personal. One thing a smaller organization can do is to be more personal. People buy from people. You can foster relationships that will help you sell. Part of the way we are personal is by showing our customers what markets and products ARE profitable. There is nothing that cements a customer relationship better than making them money, because you’ll be making money for them AND for you!

10 Be opportunistic to sum up guerilla strategy is simply to be opportunistic. Take advantage of opportunities that the gorillas cannot do. There are many companies that remain profitable by being opportunistic.

In summary, unless you are huge think guerilla. Appropriate guerilla tactics for your size will win any battle.

More info’s and free registrations (restricted to pros), please join our live seminar

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Be Single Minded

Youíve read about the importance of being courageous, rebellious and imaginative. These are all vital ingredients in an effective advertising campaign. However, they must be tempered with the most important ingredient of allóstrategy.

As long as the advertising industry has been in existence there has been debate about whether advertising is art or commerce. Quite frankly, this kind of divisive argument is a waste of time and has only helped to diminish what little respect the industry has earned through the years. Besides, the answer is simple. Advertising is the art of commerce.

It canít be pure art because pure art wonít engage the consumer on behalf of the brand. Art can certainly get peopleís attention, but it rarely causes them to take action. If the consumer is not actively engaged, the brand wonít grow. If the brand doesnít grow, the company wonít profit. And if the company ceases to make a profit, it dies and takes its brand with it.

On the other hand, advertising canít be mere commerce because capitalism, in and of itself, is not pretty. It doesnít make people sit up and take notice. Pure commerce deals with the exchange of money for goods and services. How boring is that. Besides, you donít want to encourage simple commerce. You want to promote branded commerce. That is what makes strategy so important.

Letís be clear. Weíre talking advertising strategy. Advertising is not marketing. Marketing involves several disciplines including product, pricing, packaging, distribution, customers and promotions (which encompasses public relations, advertising, point-of-sale, direct marketing, e-marketing, etc.).

If your ad agency canít tell the difference between marketing and advertising strategy, run like hell. Youíre liable to waste a lot of money. Now some agencies do understand the balance between the broader marketing picture and the narrow, targeted advertising scope. If they are capable and comfortable operating in both realms, they will be a very valuable partner to you.

The importance of a strong ad strategy canít be stressed enough. Creating ads without strategy is like throwing a ping pong ball at a speeding car in a wind storm. There is little chance you will hit your target.

With a sound advertising strategy, however, even a company with a limited budget can compete against deep-pocketed competitors. Such is the power of the single idea that remains constant over time. This, my friend, is the essence of long-term branding.

You must start by knowing to whom you are speaking and to whom you should be speaking. What are their hot buttons? What kinds of things are they paying attention to (art)? What would make them want your product or service (commerce)? What kind of life do they lead? What are some of their daily hassles? Can your product or service help with any?

The key, of course, is to begin thinking about your customers and potential customers. Focus on their needs instead of your own. By offering solutions to their needs, you will fulfill your own profit needs. It doesnít work the other way around. Trust me.

Only after you know your audience, should you start thinking about how to communicate with them. Because only then will you know how and where to reach them.

 

More info’s and free registrations (restricted to  pros), please join our live seminar

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